We work as an extension of your team, connecting strategy, design and production from the outset.
By asking the right questions early and establishing clear objectives, we guide products through to production with care and precision.
Strategy
We work with brands to define where a product or project should sit, how it competes and how it can evolve over time.
Product portfolios are structured with intent, opportunities are identified and clear paths for growth are outlined. Market context, commercial realities and brand ambition are considered early so development moves forward with focus and confidence. Clear positioning ensures every decision supports a defined objective.
• Market Analysis
• User Research
• Competitive Benchmarking
• Opportunity Mapping
• Design Language
• Strategic Roadmap
Design
Concepts are created and refined through proportion, function and material thinking, evolving from early sketches to resolved prototypes.
Functionality, innovation and brand identity are balanced at each stage, aligned to the specific vision and requirements of the project. Features and details are assessed against real use and real constraints, ensuring the outcome is considered, practical and ready for development.
• Ideation Sketching
• Sample Making
• Material Testing
• CMF Exploration
• Ergonomic Evaluation
• Prototype Creation
• Hardware Integration
Development
Development is where ideas are resolved properly.
Materials are selected with purpose, prototypes are built with precision and production readiness is addressed early. Testing, prototype evaluation and iterative refinement strengthen the product before manufacturing begins. Detailed documentation supports a smooth transition from concept to factory, ensuring clarity and consistency at scale.
• Technical Specifications
• Vendor Sourcing
• Cost Engineering
• Sample Refinement
• Bill of Materials
• Documentation Control
• Sample Review
Supply Chain
Production strategy is aligned to the needs of the project and the brand.
Our global manufacturing network across Australian, Vietnam, Indonesia, China and the European Union allows alignment between capability, lead time and budget. Suppliers are selected for reliability and suitability, ensuring the right balance of quality, efficiency and scalability from first sample through to final production.
• Factory Liaison
• Quality Control
• Material Sourcing
• Production Planning
• Sustainability Focus
• Logistics Support
For new project enquiries, please get in touch:
contact@softservestudio.com
We acknowledge the Wurundjeri Woi Wurrung people of the Kulin Nation as the Traditional Custodians of the land on which we work, and pay our respects to Elders past and present.
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